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Custom Order Information

 

LEAD TIMES

 

Mock Up Lead Time: 1-2 Business Days

Current lead time (after artwork approval): ships 3 weeks.  Rush Delivery available

Production time begins the following Business day from your approved mockup date.

 

MINIMUM ORDER FEE/MINIMUM ORDER QUANTITY:

 

Minimum Initial order is 10 garments.

FILL IN ORDERS/FILL IN ORDER FEE:

Fill ins less than 8 weeks from original order do not have minimums.

ORDER CHANGES:

Please Note: Because customized products are personalized to you, once your order is placed, we cannot make changes to your order.

 

MOCK UP APPROVAL:

Mock ups are provided once an order is placed. After submitting your order, you will receive an email mock up for the customized items on your order from one of our graphic designers within the established timeframe for providing mock ups.

Email is the preferred line of communication for revisions and is required for the final mock up approval. Without an email approval of the mock up, no production will be completed.

By submitting your final mock up approval to our design team, “You agree to the following terms”.

I verify that all lettering and/or word spellings, graphics, colors and content included in the approved mock up are correct.

Shark Sportswear  is not liable for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Grammar, Punctuation and Final Appearance of Colors.

Note: Mock ups are not to scale and are used for demonstration purposes only, as all sizing and placement is per our standards by garment, style & size. The colors displayed on your screen and shown on your mockup are not guaranteed to be a true match to the colors that will be on the finished product.

 

DESIGN CONTENT STANDARDS:

Shark’s design team prides itself on the ability to deliver quality custom artwork designed to your team’s unique taste. Shark reserves the right to refuse to produce artwork on the basis of content.

The following are some of the categories of content which may cause such a refusal:

• Sexually explicit or suggestive content

• Offensive language, symbols or gestures

• Racist or anti-religious content or themes

• The inclusion of copyrighted images

If your logo is rejected either by design or customer service, you will be given an opportunity to alter your design’s content so that it can be produced. Though we will make every effort to inform you that we must reject such items as early in the process as possible, please note that these changes may increase the design time.

 

COLOR/FABRIC POLICY:

Shark sportswear is committed to providing the best quality items in the most colors to our customers. Our customized garments are no exception

Due to different graphic materials and application processes, slight color differences may occur between the same colors used on different printing methods.

We have taken great care in producing a color palette which matches, as closely as possible, the colors in our pant fabric. These are called “Shark Sportswear Standard Colors”. When these colors are printed as part of a gradient, they will sometimes not match as closely as a solid color. When our art department sends you a mock up please note that because of variations in display and/or printer settings it is impossible for us to be sure we are displaying an exact match. The color in your garment may or may not resemble the color on your screen or print out. Colors used in mock ups are for display purpose only.

 

 

CALL NOW     619-349-5355

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ABOUT US

Shark Sportswear is dedicated to providing  high quality affordable uniforms and apparel by supplying superior service and solutions through dedication, teamwork and community involvement.

CUSTOMS UNIFORMS

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